The company’s priority objective is to respond to customers’ need to support their production processes with automated solutions, capable of increasing productivity, product quality and management efficiency. The following aspects are therefore considered of major importance:
the correct understanding of the production needs of the customer and, therefore, of the specifications relating to the machine being purchased
the design of automation solutions that meet the needs of the customer
complete supply in compliance with the contractual terms
the satisfaction of the operating performance of the machine
The elements described above are continuously pursued in compliance with the regulations in force in all areas involved in the management and consistently with the profitability objectives and business strategies of the company. To this end, they are considered strategic:
the involvement of employees in company objectives and process efficiency
the support of internal processes with management solutions capable of providing all the relevant management data in real time
With the implementation and maintenance of a management system compliant with the ISO 9001 standard, PCam SA intends to code its organizational and process know-how so as to make it shared within the organization itself, verifiable by audit activities, measurable through a system of indicators, oriented to improvement in line with the contingent conditions of the reference market.
The general objectives outlined above are pursued through the definition of performance targets for the main processes, the planning of detailed objectives and actions to improve the management system. This planning is guaranteed by the Management of PCam SA at least once a year following the periodic review of the system.